A2 Key:Shopping & Services
This/that/these/those · prices · polite requests in shops and cafés.
A2 Key parts in this lesson
Why this lesson now? Introduces Reading 2, Listening 3 and Speaking 2 photo — all reappear in Labs.
Your level · You are here
Get ready · 01
5 minGet talking
Point to three things near you and say 'this is…' or 'these are…'.
Tell your partner your favourite shop and what you usually buy there.
Guess the price of a coffee, a T-shirt and a haircut in this city.
Grammar for the Exam · 02
8–10 minThis / that / these / those + polite requests
- this/that = singular (near/far)
- these/those = plural (near/far). Polite request: Could I have…? / Can I have…, please?
- 1We use this and these for things near us, and that and those for things further away.
- 2This and that go with singular nouns; these and those go with plural nouns: This shirt is nice.
- 3Those shoes are expensive.
- 4In shops and cafés, we make requests polite with Could I have…?, Can I have…, please? or I'd like…, please.
- 5We answer prices with It's/They're + price: It's four fifty.
- 6They're two pounds each.
This coffee is very hot.
Could I have those apples, please? — the red ones over there.
How much is this jacket? — It's thirty-five pounds.
I'd like a large coffee and a sandwich, please.
Question 1.____ bag here on the counter is mine.
Question 2.____ shoes over there look nice. Can I try them on?
Question 3.____ I have a coffee, please?
Question 4.How much ____ this bag?
Question 5.____ oranges near you smell great.
Question 6.I'd ____ a large tea, please.
Build the sentence → spot the natural chunks → say it aloud → reply like a real conversation.
1.Ask politely in a café
2.Ask the price
3.Point to something far away
Quick check 1.Which is correct for something far away and plural?
Exam Vocabulary · 03
5–7 minWords & phrases to own
What to do
Match each customer question to the best shop assistant answer.
Tap an item on the left, then tap its match on the right.
Activation · Personalise · Recycle
Use today's shopping vocabulary in full sentences.
Ask your partner
- When did you last try something on in a shop?
- Do you always keep your receipt?
- Do you mind waiting in a queue?
"The last time I got change in a shop was..."change
Do you prefer shopping online or in a real shop? Give a reason.
Give your answer + one reason.
Write 30 words about the last thing you bought in a shop.
Pronunciation for Speaking · 04
3–4 minPolite intonation with 'could' and 'please'
Rise slightly at the end of a polite request: Could I have a coffee, please?
- • Could I have a coffee, please?
- • Can I try this on?
- • Could you help me, please?
- • Excuse me, how much is this?
Reading Skills · 05
8–10 minA trip to the market
Read along — listen to the text
Tap play to listen. Replay as many times as you need.
Every Saturday, I go to the market near my flat. It's a great place for fresh fruit and vegetables, and the prices are usually good.
This week I bought some apples, tomatoes and a big bag of oranges. The man at the fruit stall is always friendly. 'These apples are from a farm near here,' he told me. 'They're one pound fifty a kilo.'
I also stopped at a small clothes stall. I saw a blue jumper I liked. 'How much is this jumper?' I asked. 'It's fifteen pounds,' the woman said. I tried it on and it fitted well, so I bought it.
At the end, I always buy a coffee from the same stall and sit for a few minutes before I go home. It's a nice way to start the weekend.
Question 1.When does the writer go to the market?
Question 2.How much are the apples?
Question 3.How much was the jumper?
What to do
- 1.A2 Key Reading Part 1 — Read the notice.
- 2.Choose the correct answer, A, B or C.
Sale
SALE All shoes 20% off Today only!
1.What does the sign say?
2.Why did the friend send this message?
Cards only
CARDS ONLY We do not accept cash Sorry for any inconvenience.
3.What does the notice tell customers?
Listening Skills · 06
8–10 minIn a clothes shop
Listening audio
Tap play to listen. Replay as many times as you need.
Show transcript
Assistant:Hello! Can I help you?
Customer:Yes, please. How much is this red jacket?
Assistant:That one's forty-five pounds. Would you like to try it on?
Customer:Yes, please. Do you have it in a small?
Assistant:Let me check… Yes, here you are. The fitting rooms are over there.
Customer:Great, thank you. Oh, and could I also see those blue scarves, please?
Assistant:Of course. They're twelve pounds each.
Question 1.How much is the red jacket?
Question 2.What size does the customer ask for?
Question 3.Where are the fitting rooms?
Question 4.How much is one scarf?
What to do
- 1.A2 Key Listening Part 2 — Complete the notes.
- 2.Write ONE word or a number/price in each gap.
Part 3 audio
Tap play to listen. Replay as many times as you need.
Shopping list — clothes shop
Notes- Item:
- Colour:
- Price:
- Size needed:
- Second item price (each):
Exam Strategy · 07
5 minA2 Key Listening Part 2 — note completion
Before you listen, decide what kind of word each gap needs: a price, a colour, a size.
Task
Listen twice and write short answers (one or two words, a number or a price) in each gap.
Example
Label: Size needed: → expect a word like small, medium or large.
Writing Task · 08
5 minPut it in writing
Q1.'____ shoes over there are nice.' Type ONE word.
Q2.'Could I ____ a tea, please?' Type ONE word.
Q3.'How much ____ this bag?' Type ONE word.
A2 Key Writing Part 6 — write a short message. See the full task below.
Your writing draft
0 words SavedShow model answer & examiner comment
See WRITING_PART1 for a full worked example.
Examiner comment
| 5 | All content points covered; consistent style; range of structures; minor errors only. |
| 3 | Content mostly covered; mostly suitable style; some range; errors don't stop the reader understanding. |
| 1 | Limited content; intrusive errors; very basic structures; under-length. |
What to do
- 1.A2 Key Writing Part 6 — Read the notes.
- 2.Write a short message to a friend about your shopping trip (25 words or more).
Hi! Did you go shopping today? Send me a message and tell me about it.
Your reply must cover:
- where you went
- what you bought
- how much it cost
Show model answer
Hi! I went to the market this morning. I bought some fruit and a nice blue jumper. The jumper was fifteen pounds — not bad! I also had a coffee before I came home. See you soon!
Speaking Task · 09
10–15 minMake it a real conversation
Roleplay in pairs: one person is a shop assistant, one is a customer. Ask about prices, sizes and colours, then make a polite request and pay.
What to do
- 1.A2 Key Speaking Part 1 — interview (2–3 minutes).
- 2.Work in pairs; take turns being the examiner.
Phase 1 — short factual questions
1.Examiner: "Where do you usually go shopping?"
Tip: Name a shop or market + one detail.
2.Examiner: "What do you usually buy there?"
Tip: Give one or two examples.
3.Examiner: "Do you like shopping?"
Tip: Yes/No + a short reason.
4.Examiner: "Is shopping expensive in your town?"
Tip: Give a short opinion, e.g. 'a bit expensive'.
Phase 2 — extended question (aim for 3–5 sentences)
Examiner: "Tell me about your favourite shop."
Tip: 3–4 short sentences: name, location, what you buy there, why you like it.
Show model extended answer
My favourite shop is a small bakery near my flat. It's in the town centre, next to the bank. I usually buy fresh bread and cakes there. I like it because the people are friendly and the bread is always fresh.
What to do
- 1.A2 Key Speaking Part 2 — Each candidate has a photograph.
- 2.Describe your photograph for about 1 minute.

Candidate A — your photograph
Need help? Show prompts (try describing with no help first)
- • Where is this person?
- • What are they doing?
- • What can you see on the stall?
- • Do you often buy fruit at a market?

Candidate B — your photograph
Need help? Show prompts (try describing with no help first)
- • Where are these people?
- • What is the assistant doing?
- • How does the customer feel?
Useful phrases
- • In this photo I can see…
- • She's/He's…
- • I think they're…
Show model 1-minute description
In this photo I can see a woman at a market stall. She's choosing some vegetables. There's a lot of fresh fruit on the stall too. I think it's a sunny day.
Optional · Teacher-led
Teacher Activities
Use if the shopping and services practice finishes early. ~15 min total
Homework · 10
Take-homeTake it home
Self-study — everything you need is included below. All four skills are covered so you keep the spiral going between lessons; pick the order that suits you.
Record yourself doing a shop roleplay: ask the price of three things and make one polite request each time.
Your response
0 words SavedWrite a 25-word message telling a friend about something you bought this week, with the price.
Your response
0 words SavedMaterials included
Content points
Learn 8 new words from today's Vocab list and write one full sentence with each.
Your response
0 words SavedRecap · 11
2–3 minWhat you've learned
- this/that = singular; these/those = plural. Near = this/these, far = that/those.
- Polite requests: Could I have…? / Can I have…, please? / I'd like…, please.
- Prices: 'It's/They're + price.'
- A2 Key Writing Part 6 = short message, 25+ words, cover every content point.
- A2 Key Speaking Part 1 = short personal questions; Part 2 = describe a photo.
Need more practice?
Optional · your lesson progress stays the sameNumbers, times and spelling
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Matching people to texts
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Comparing and describing
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